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Issue 3

Issue 3 E-magazine
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Daniel C. Jones
Editor

A renewing of vows

Much has been written about last years shambolic UN climate change summit in Copenhagen, yet to the vast majority of the general public little is actually know about the only notable progress made during it.
01 Feb 2010
Energy Efficiency
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Energy Efficiency

Turning down the heat


Data centers continue to grow as organizations strive to house all the critical systems that go to make up their IT infrastructure. Their power consumption is enormous, guzzling 1.5 percent of all power consumed in the US.

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Vmware


VMware (NYSE: VMW) is the global leader in virtualization solutions from the desktop to the data center. Customers of all sizes rely on VMware to reduce capital and operating expenses, ensure business continuity, strengthen security and go green. Wit

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Crawl, walk, run: a three-phase approach to profitable Customer Communications Management for utilities


The future is here. It’s just not widely distributed yet.
– William Gibson

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Focusing on the “Customer” in Customer Service


Bryan Larimore of Sitel explains why it’s worth the investment

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How to use IT automation software to “green” an IT operation


It’s fair to say that in 2007 the “green IT” movement made significant advances in awareness, technology development and corporate initiatives. Whether driven by corporate social responsibility, regulatory compliance, a desire to reduce operating cos

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